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Talking Quality : Guidance for sponsors of consumer reports on health care quality
Talking QualityTalking Quality

Guidance for sponsors of consumer reports on health care quality

Are you trying to help health care consumers choose high-quality health plans, hospitals, doctors, or other providers of care? Explore this site to learn how to communicate quality information that's understandable and useful.

How to produce effective reports

Cycle representing steps in producing a quality report: Plan, Create, Disseminate and Assess.

Plan your reporting project

What is your project's scope and how will you achieve your goals?

Create your report

What will you report? How will you explain and present this information?

Disseminate your report

How will you ensure that people have and use the information?

Assess your reporting project

How will you know what worked and what to do differently next time?

Make the case for consumer reporting

Equip yourself with compelling arguments for giving consumers comparative information on health care quality.

Check out real reports

Search the Report Card Compendium, a national directory of comparative reports on the quality of health care organizations.