Guidance for sponsors of consumer reports on health care quality
Recommended Reading on Cognitive Testing
Hoy EW, Kenney E, Talavera AC. Engaging consumers in designing a guide to Medi-Cal Managed Care Quality. Oakland, CA: California HealthCare Foundation; 2004. Available at: http://www.chcf.org/topics/medi-cal/index.cfm?itemID=104947.
This resource includes an Interview guide in Appendix C.
Shafer K, Lohse B. How to Conduct a Cognitive Interview: A Nutrition Education Example. U.S. Department of Agriculture, National Institute of Food and Agriculture. Available at: http://www.nifa.usda.gov/nea/food/pdfs/cog_interview.pdf.
Accessed October 8, 2009.
Sofaer S. Qualitative research methods: what are they and why use them?, Special Supplement on Qualitative Methods in Health Services Research: Part II. Health Serv Res 1999 Dec;34(5):1101-18.
Sofaer S. Qualitative Research Methods. Int J Qual Health Care 2002;14(4):329-36.
Willis GB. Cognitive Interviewing: A “How To” Guide. Presented at the 1999 meeting of the American Statistical Association. North Carolina: Research Triangle Institute; 1999. Available at: http://appliedresearch.cancer.gov/areas/cognitive/interview.pdf. Accessed October 8, 2009.
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Also in "The Purpose and Process of Cognitive Testing"