Guidance for sponsors of consumer reports on health care quality

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Glossary and Acronyms

Terms Used in the Report Card Compendium

• Bar graphs
• Clinical quality
• Decision support
• Numeric data
• Patient experience
• Patient safety
• Price or cost
• Rank order or tiers
• Reports available in multiple languages
• Reports available online
• Reports for Medicaid audience
• Summary or composite score
• Symbols
• Trends (year to year)

Acronyms Used in the Report Card Compendium

• ALOS
• CABG
• CAHPS^®
• CCHRI
• CCU
• CHIP
• CMS
• CPOE
• DRG
• ED
• ER
• FACCT
• FFS
• HEDIS^®
• HMO
• HP 2010
• ICU
• JCAHO
• LDL
• LOS
• LTC
• MC+
• MDC
• MHDI
• NCQA
• NICU
• NQF
• PCI
• PCP
• PDF
• PEP-C Survey
• PHC4
• POS
• PPO
• PTCA
• QIO
• RN
• SSI
• UAW
• VBAC